Thursday, January 29, 2015

Grameenphone Job in BD - Senior Executive-Business Operations

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Job: MD/2015-01/24876


Description

Job TitleSenior Executive-Business Operations



LocationBD



Organization NameManaging Director.Financial Services.Business Operations



Role / Department Overview





  • Ensure all operational issues and complains are resolved on time complying with regulatory & business requirement.



Job Responsibility





  • All issues and complains received from different sources are resolved on time fulfilling regulatory and business requirements
  • Manage and resolve non-payment/ channel fraud complains
  • BillPay transaction error is corrected on-time complying with applicable process
  • Ensure ticket printing support in GPCs and other appropriate channel members
  • Day to day operational support requirements are met



Education & Experience Requirements





  • Bachelor in Business Administration or Masters in any discipline, Statistics preferable.
  • Expertise Microsoft Access & Excel preferable.
  • Minimum 2 years experience in related field & over all 3 Years experience.
  • Experience in dealing/negotiating with external organization preferred.



Special Skills Requirements





  • Excellent Analytical skill
  • Excellent communication Skill
  • Good Team player
  • Self-Motivated, self-driven
  • Keen to learn
  • Ability to handle stress.



Closing Date





29-Jan-2015






Skills

SkillDesirability
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